The counterparties to the file.
Brown & Sullivan operates through six counterparties. Each is bound by a Business Associate Agreement, a Data Processing Addendum, and a Recordkeeping Schedule. None of them sees more than the law and the contract require.
- INT · 01 · TELRINGCENTRALCATEGORY · TELEPHONY
Outbound and inbound voice, SMS, webhook subscriptions, recording capture, and live-transfer bridge into HealthSherpa for ACA enrollment.
- · BAA · IN · FORCE
- · DPA · CURRENT
- · AUDIT · LEDGER · WIRED
- INT · 02 · ARCBOX.COMCATEGORY · RETENTION
Compliance-grade archive for recordings, SOA forms, voice verifications, consent evidence, and signed enrollment artifacts — with retention policies and metadata templates.
- · BAA · IN · FORCE
- · DPA · CURRENT
- · AUDIT · LEDGER · WIRED
- INT · 03 · ENRHEALTHSHERPACATEGORY · ENROLLMENT
ACA Marketplace enrollment platform: QHP catalog, APTC calculation, network and formulary lookup, and CMS submission via EDE.
- · BAA · IN · FORCE
- · DPA · CURRENT
- · AUDIT · LEDGER · WIRED
- INT · 04 · CRTAHIPCATEGORY · CERTIFICATION
Annual AHIP Medicare certification and product-specific carrier training — gated at the dialer when the agent is not current for the plan year.
- · BAA · IN · FORCE
- · DPA · CURRENT
- · AUDIT · LEDGER · WIRED
- INT · 05 · SUBCMS · MARXCATEGORY · SUBMISSION
CMS Medicare beneficiary database for enrollment submission, eligibility verification, and post-submission status reconciliation.
- · BAA · IN · FORCE
- · DPA · CURRENT
- · AUDIT · LEDGER · WIRED
- INT · 06 · LICSTATE · NIPRCATEGORY · LICENSING
National Insurance Producer Registry — nightly reconciliation of producer state license status, line of authority, and renewal dates by NPN.
- · BAA · IN · FORCE
- · DPA · CURRENT
- · AUDIT · LEDGER · WIRED